Raphaël Cosse, General Manager Hotel** Roi Soleil Mundolsheim
Raphaël started his career in the restaurant industry. It was his uncle, a cook, who inspired him very early to embark on this adventure.
However, he quickly understood that this field wasn’t made for him, as he needed contact. Thus, he took over his studies and added a string to his bow by obtaining a BTS in Hospitality.
His first internship in this field as a receptionist at the Park Hôtel du Casino **** in Aix les Bains was a revelation for him: he finally found his way.
After completing his studies, as he wanted to improve his German, he decided to move for a year to Munich where he learned the trade of concierge in a 5* establishment.
As he loved Paris since his childhood, he naturally put his bags in the city as soon as he returned to France, and entered the hotel chain InterContinental, as a customer service agent, then an individual booking agent.
As luck would have it, he casually found an announcement from the Hilton Strasbourg hotel that was looking for a Shift Commander, while the InterContinental in which he was working was about to close for a lengthy renovation period.
This is how he returned to his native region, the Alsace.
His involvement and his rigor allowed him to quickly evolve to the position of Front Desk Manager Assistant , and he was entrusted with the heavy task of training teams to the use of the hotel software Fidelio.
In 2005, Raphaël changed positions internally and became coordinator of conferences and banquets.
But his experience as trainer gave him new desires, as he has the desire to spread his knowledge. Thanks to the word of mouth, he joined Logi Diffusion in 2006 as trainer and installer, in the East of France, of the hotel software Vega.
He held this position for 12 years, but his childhood dream never left him: he wanted to be a hotel manager one day!
That’s why he took his fate in hand in 2017 as he sent a spontaneous application to the Roi Soleil Hotels, taken over by the NEHÔ group the same year, unfortunately there was no vacant job.
A year later, his CV did not go unnoticed, as he was contacted again and joined the large family of Roi Soleil Hotels, taking the heading of the establishment located in Strasbourg Mundolsheim.
Keen on his job and trainer at heart, he puts all his skills at the service of his clients and his teams.
His hobbies? there is a lot to say because as you have read, Raphaël is eager for knowledge and very curious. He loves skiing, oenology, music (you’better not face him during a blindtest, the whole NEHÔ team could testify!) and of course taking care of his two children.